Support

Actor Tally is a small, independent project — reach out and you'll get a real reply. Here's how to get help, report a problem, or suggest something.

Get in touch

Telegram — fastest

Chat, questions, and where updates are announced. Tapping this on a phone opens the Telegram app directly.

Open @actor_tally Open in Telegram app →

Email

Prefer email, or can't reach Telegram? Write to us — we usually reply within a couple of days.

actortally.app@gmail.com

Reporting a bug or requesting a feature

A few details help enormously and get you a faster fix:

Privacy note: because everything is stored locally on your device, we can't see your data and won't ask for it. Please don't paste your logged entries into a message. If a bug truly needs a sample, we'll tell you how to share a minimal, safe export.

Quick answers

I forgot my PIN — can you recover my data?

No — and neither can anyone else. Your data is encrypted with keys derived from your PIN, entirely on your device, so a forgotten PIN is unrecoverable by design. This is why keeping an exported backup somewhere safe is a good idea.

How do I back up or move my data?

Open the stats dashboard and use Export JSON to save a backup file you own. On another computer, install the extension and use Import to restore it. Nothing is stored in any cloud, so the export file is your only backup.

Names aren't being detected on a site.

Some sites hide cast information from the page. Use the manual picker in the popup to type names — they'll autocomplete from everyone you've logged before. If a popular site consistently fails, tell us and we'll take a look.

Is it really free? How can I support it?

Yes, fully free, no ads, no premium tier. If it earns a place in your browser, you can support development on Patreon. It changes nothing about how the tool works.

Is my data private?

Yes — the extension makes no network connections at all. See the full Privacy Policy for the details, including how to verify the zero-network claim yourself.